Water social tariffs

A reduced water bill from your water company if you are on a low income, under that company’s own social tariff.

What you get

A lower water bill if your company accepts you onto its social tariff. Ofwat states that every water company offers a social tariff for eligible customers. The discount, name and rules vary by company — there is no single national amount. Discover Water and CCW signpost company help, including social tariffs and WaterSure.

Who can get it

Eligibility is set by each company, usually based on income, benefits or a vulnerability assessment. A disability award alone may not be enough, but it is still worth asking, especially if you also get a means-tested benefit or are struggling to pay.

Related entitlements

• WaterSure
• Priority Services Register

Official sources we checked

• https://www.ofwat.gov.uk/households/customer-assistance/
• https://www.discoverwater.co.uk/helping-people-pay
• https://www.ccw.org.uk/faq/what-is-watersure/

Last checked 10 November 2026. This page is information, not an eligibility decision or legal advice. Always confirm the current rules on the official source before you apply.