Broadband and phone social tariffs
Cheaper broadband or phone packages if you get Universal Credit or certain other benefits.
What you get
A cheaper broadband or phone package from participating providers. Ofcom says current prices range from £10 to £24 a month, that most tariffs offer superfast broadband over 30 Mbit/s, that setup costs should be small, the price should not rise mid-contract, and you should not pay a fee to leave early. As of Ofcom’s page last updated 2 October 2026. Exact prices depend on the provider and package — use Ofcom’s current table rather than a single figure.
Who can get it
Ofcom says that if you or someone in your household claims Universal Credit, you could switch to any of the listed tariffs. All major providers also include people on Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance and Income Support. Some providers might include additional benefits, like Personal Independence Payment and Attendance Allowance. The person receiving the benefit needs to be the main person on the contract.
How to apply
Check Ofcom’s official list and apply to the provider, or ask your current provider to switch you if they offer a social tariff.